FAQs

Do your items run true to size?

Listings have a photo with measurements, or a link to t-shirt size charts. Please refer to this before ordering.

 

What is your turn around time?

We are working daily to move entirely to ready to ship! Currently, items are shipped within 3 business days (excluding holidays and weekends). Please note that USPS shipping can add an additional 2-10 business days to this processing time.

 

Custom orders are not included in this 3 day processing time, and will ship within 4 weeks.

 

Do you accept returns/exchanges?

 

Of course we want you to be happy with your items, but at this time returns and exchanges are not accepted. If you notice a defect on an order that has arrived, you must contact us within 48 hours of receiving the item (per shipment delivery date). No sizing exchanges will be allowed, so please double check size charts and listed turn around times on items prior to ordering!

 

Why didn’t you make “this style” out of “this fabric”?

We do our best to keep a variety of styles and fabric options available. However, in case you aren’t seeing your preferred style choice in the fabric you love, we do have custom slots available for every fabric we still have in stock.

 

Do your kids really help you?

Owen, the eldest child, has had strong opinions since the day he came into this world. He is always actively helping, and he loves to cuddle up and look at fabric choices for as long as he is permitted. He only chooses designs he thinks are totally “rockstar”. Hudson, the middle kiddo, is far more laid back. He typically he won’t even glance at fabric options, but he immediately knows if a fabric isn’t soft enough for comfort or a style is overly restrictive. Sutton is the baby, and though she isn’t voicing her opinions just yet, she is hanging out in the carrier while most of the items are being prepped, sewn, and packaged.